It didn’t take long to find a thread on the Dell Community which offered some solutions and in turn linked to this post by Michael Visser which describes the fix steps. Sound quality when the headset was connected to my iPhone was perfect, and I was using Spotify on both, hence it pointed to something wrong on the laptop.ĭrivers were all up to date, so I searched around to see if anyone else was reporting similar problems. My laptop is a 2014 Dell XPS 13 (9333) running Windows 10 and my headset is the brilliant (but terribly named) Plantronics Voyager Focus UC.

How to fix Bluetooth sound quality with Windows 10 on Dell XPS 13 (9333) Poor sound qualityĪfter a few weeks of suffering terrible sound quality when connecting my bluetooth headphones to my laptop, I spent a little time searching for a solution and turns out it’s an incredibly simple fix.